PRIVACY POLICY

This Privacy Policy outlines how Makefunnel ("Company," "we," "our") collects, uses, stores, and shares your data when you access our website at https://www.makefunnel.tech or use our services ("Platform").

Have questions? This document explains your privacy rights under Thai law. If our practices don't align with your expectations, we ask that you discontinue using our Platform. For additional inquiries, reach out to us at support@makefunnel.tech

1. DATA COLLECTION PRACTICES

Voluntarily Provided Data

We gather information you choose to share when creating an account, showing interest in our offerings, engaging with our Platform, or contacting our team.

Sensitive Data Policy

We do not collect or handle sensitive personal information as defined under Thailand's Personal Data Protection Act (PDPA), including racial or ethnic origin, political opinions, religious beliefs, health data, biometric data, criminal records, or any data that could lead to discrimination.

Automated Data Collection

During your interaction with our Platform, we automatically gather certain technical data including IP addresses, browser specifications, device details, operating system information, language settings, referring pages, and location data. This data helps us maintain security, generate analytics, and improve our services.

We utilize cookies and similar tracking mechanisms, consistent with standard industry practices.

2. LEGAL BASIS AND PURPOSE OF DATA PROCESSING

We process your personal data based on the following legal grounds under the PDPA:

• Consent: When you provide explicit consent for specific purposes
• Contract Performance: To fulfill our services and obligations to you
• Legitimate Interest: For business operations, security, and service improvement
• Legal Compliance: To comply with Thai laws and regulations

Your information enables us to deliver, enhance, and manage our Platform, maintain communication, prevent fraudulent activity, and fulfill legal obligations.

3. DATA SHARING PRACTICES

We may disclose your information under these circumstances:

• Corporate Transactions: Information may be shared during mergers, acquisitions, asset sales, or financing activities
• Corporate Family: Data may be shared with parent companies, subsidiaries, and related entities, all bound by this policy
• Strategic Partners: We may share information with partners to deliver specific offerings or promotional opportunities
• Legal Requirements: When required by Thai law, court orders, or government authorities

We do not sell your personal data to third parties.

4. TRACKING TECHNOLOGIES

Our Platform employs cookies and comparable technologies (such as web beacons) for data collection. These tools help maintain security, prevent system failures, remember your preferences, and enable core functionality.

By using our Platform, you consent to our use of cookies. You can manage cookie preferences through your browser settings. Third-party tracking technologies may also be present for analytics and advertising purposes.

5. SOCIAL MEDIA AUTHENTICATION

When using social media credentials (such as Facebook or X) for registration or login, we receive basic profile details from your social media provider, potentially including your name, email, connections, and profile image. This data is used exclusively as outlined in this document.

6. INTERNATIONAL DATA TRANSFERS

Our infrastructure is hosted in Thailand. If your data is transferred outside Thailand, we ensure appropriate safeguards are in place as required by the PDPA, including standard contractual clauses or other approved transfer mechanisms to protect your information.

7. DATA RETENTION PERIOD

We retain your information only as long as needed to fulfill the purposes described herein or as mandated by Thai legal requirements (such as taxation, accounting regulations, or the Accounting Act B.E. 2543). When no legitimate business need exists, we will delete or anonymize your data in accordance with the PDPA.

Typical retention periods:

• Account information: Duration of account plus 3 years for legal compliance
• Transaction records: As required by Thai tax and accounting laws (typically 5 years)
• Marketing communications: Until you withdraw consent

8. MINOR PROTECTION POLICY

We do not intentionally collect information from individuals under 20 years of age (the age of majority in Thailand), nor do we direct marketing toward minors. By using our Platform, you confirm you are at least 20 years old. If we discover we've collected data from a minor without proper parental consent, we will promptly deactivate the account and remove the information in compliance with the PDPA.

9. YOUR PRIVACY RIGHTS UNDER THAI PDPA

As a data subject under Thailand's Personal Data Protection Act, you have the following rights:

1. Right to Access: Request access to your personal data we hold
2. Right to Data Portability: Request your data in a structured, commonly used format
3. Right to Object: Object to processing of your personal data
4. Right to Erasure: Request deletion of your personal data
5. Right to Restriction: Request limitation on how we process your data
6. Right to Rectification: Request correction of inaccurate personal data
7. Right to Withdraw Consent: Revoke your consent at any time (this will not affect the lawfulness of processing before withdrawal)
8. Right to Lodge a Complaint: File a complaint with the Personal Data Protection Committee (PDPC) if you believe your rights have been violated

Account Management

You can access, modify, or close your account by logging into your account settings or contacting us at support@makefunnel.tech. Following account closure, we may retain limited information to prevent fraud, resolve disputes, or comply with Thai legal obligations.

Response Time

We will respond to your requests within 30 days as required by the PDPA.

10. DO-NOT-TRACK SIGNALS

While most browsers offer Do-Not-Track (DNT) functionality, we currently do not respond to DNT signals due to the absence of a standardized technology framework.

11. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration, in accordance with the PDPA's security requirements. However, no method of transmission over the internet is 100% secure.

12. POLICY UPDATES

We periodically revise this policy to maintain compliance with Thai PDPA and evolving legal requirements. Updates will be marked with a revised date at the top of this document. Material changes will be notified to you via email or prominent notice on our Platform. We recommend reviewing this document regularly to stay informed.

13. CONTACT INFORMATION & DATA PROTECTION OFFICER

For questions, feedback, or to exercise your rights under this policy, please contact us at:

14. DATA ACCESS REQUESTS

To exercise your rights under the PDPA, including accessing, updating, or requesting deletion of your personal information, please submit a formal request by:

• Emailing us at support@makefunnel.tech
• Line @Makefunnel